What is CityLoots?
Each day, CityLoots features an unbeatable deal on the best stuff to do, see, eat, and buy in your city. By promising businesses a minimum number of customers, we get discounts you would not find anywhere else. We call it "collective buying power!"
Do I have to sign up a group of people I know to get the deal?
Nope - our hundreds of thousands of members make up a big enough group. You will probably want to invite people anyway, though - CityLoots are fun to use with friends, grandparents, and men who wear monocles.
I like todays deal - how do I get it?
Click on the BUY button on our deal page and go through the quick payment process before the deal is over. But note you will only get it if the minimum number of buyers is reached, so invite your friends to get on board too! You can buy the deal for yourself, as a gift for your loved ones or for a group of friends. As soon as the deal is activated, you will be charged and you will receive your CityLoots Pass straight into your inbox.
What happens if the CityLoots does not reach its required minimum number of purchasers?
If not enough people sign up, then the deal is canceled, and you would not be charged. Better luck next time! If you really really love the deal then, you’d better make some noise and tell all your friends about it!
Do I need to use my CityLoots the same day I buy it?
No. Many CityLoots have an expiration date, but you never have to use them on the date of purchase.
I bought a CityLoots - how do I use it?
You just have to print your CityLoots Pass contained in the confirmation email and hand it to the merchant that will redeem it.
I just got an email from CityLoots saying that the deal was successful and that I got charged. Now what?
Yay! Congratulations! That means enough people have purchased the deal. You should have also received an email with your CityLoots Pass attached. All you have to do now is print it off and take it with you whenever you feel like using it (make sure you read the terms and conditions of the offer though). Alternatively you can log in to your account and click on “My Stuff” and then on “My CityLoots”: you can find all your deals there and print off the Passes whenever you need them.
Can I buy a CityLoots as a gift for someone else?
Absolutely! How nice of you! Our deals can be gifted away, unless specifically stated in the terms of that particular deal. All you have to do is enter name, email of the person you would like to gift it and select the gift option at checkout!
We communicate with all the businesses that we work with that CityLootss can be gifted, and unless the Fine Print specifically states otherwise, gift away! To have us send them the gift, .
Wait, my name is on the CityLoots. Are you sure I can use this as a gift?
If I do not use the full value of the CityLoots in one visit, can I use the remainder later?
No. Unless otherwise stated you do not receive store credit or cash back for whatever you do not use. Bring a friend - share a little!
Can I combine my CityLoots with other offers or specials?
No... not unless the CityLoots specifically states otherwise.
Am I billed as soon as I join a CityLoots?
No - you are only charged if the CityLoots reaches the required minimum.
Is CityLoots safe?
Extremely. Your credit card number is transmitted by SSL directly to a secure electronic vault. At no time is your credit card information stored on our servers.
Do you ever remove comments from the discussion board?
Generally, no. We only remove comments when someone is making personal attacks or engaging in other conventional forms of trolling.
What if the business for my CityLoots closes down?
If anything happens that makes it impossible for you to redeem your CityLoots, we will make sure you get your money back.
How can I get my business on CityLoots?
Check out CityLoots Works for more information
I just sent a referral to my friend - now what?
If your friend makes their first CityLoots purchase within 72 hours from the time they click on the referral link you send them, we will send you an email to tell you that we have put AED 25 worth of credits in your account.
What if the person I refer subscribes to the site - any love for that?
Of course! If someone you refers subscribes within 72 hours, you will receive a AED 25 credit whenever they make their first purchase.
Can I refer as many people as I want?
I received referral codes from three people - do they all get rewarded?
No, only the last code you click on before making your first purchase will generate a reward for the person who sent it to you. Which friend do you like best?
Why do you only feature one deal a day? I want more CityLootss!
When you are looking for stuff to do, choice can be overwhelming. We focus on one great thing each day and offer it at an unbeatable price to make things simple for you. Hang out with CityLoots for a week, and you will find something that is impossible to refuse.
When will CityLoots be in my city?
Hopefully soon - we are growing fast. If you had like to help us launch CityLoots in your city, feel free to email us.